shipping policy

Shipping Policy

Welcome to Century Of Goods ! We are dedicated to providing you with the best online shopping experience and ensuring that your orders are delivered to you as quickly as possible. Below is our shipping policy to give you all the necessary details about shipping times, rates, and procedures.

Processing Time

  • Order Processing: All orders are processed within 2-5 business days of purchase. Orders are not processed or shipped on weekends or public holidays.
  • Delays: Please note that in certain situations, such as during high-demand seasons or special promotions, processing times may be longer than usual. If there is a significant delay in processing your order, you will be notified by email or SMS.

Shipping Methods and Delivery Times

Domestic Shipping (UAE)

  • Standard Shipping: Estimated delivery time is 2-7 business days depending on your location within the UAE.
  • Express Shipping: Estimated delivery time is 1-3 business days for faster delivery. This option is available at checkout for an additional fee.

International Shipping

  • We offer international shipping to selected countries. Delivery times for international orders typically range from 7-14 business days, depending on the destination country.
  • Shipping rates for international orders are calculated at checkout based on the weight and destination of your order.

Shipping Rates

  • Shipping fees are calculated at checkout based on the weight of your order and the delivery location.
  • Free Shipping: We offer free standard shipping on orders over  to locations within the UAE. International free shipping promotions may apply from time to time and will be clearly indicated during checkout.

Order Tracking

  • Once your order is processed and shipped, you will receive a tracking number via email or SMS. You can track your order status using the provided tracking number on the shipping carrier's website.
  • Please note that it may take up to 48 hours for tracking information to appear in the carrier’s system after shipment.

Shipping Restrictions

  • P.O. Boxes: Unfortunately, we do not ship to P.O. Boxes.
  • International Orders: Some countries may have specific import restrictions or additional duties/taxes. These charges are the responsibility of the customer. Please check with your local customs office for more information.
  • Restricted Items: Some products may be restricted for shipping to certain regions due to local laws or regulations. You will be notified if an item cannot be shipped to your location.

Lost or Damaged Shipments

  • Lost Shipments: If your order is missing or has not arrived within the estimated delivery time, please contact us immediately at centuryofgoods@gmail.com. We will investigate the issue with the carrier and ensure your order is delivered as quickly as possible.
  • Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the package. We will assist you with the return or exchange process and ensure the issue is resolved.
  • Carrier Issues: We are not responsible for any lost or stolen packages once the carrier marks the item as "delivered". In such cases, we recommend you contact your local carrier or delivery service.

Address Changes

  • Please double-check your shipping address at checkout. If you realize there is an error in your shipping address after placing your order, please contact us immediately at centuryofgoods@gmail.com. We will do our best to make the change if your order has not yet been processed or shipped.
  • We cannot be held responsible for any shipping issues, delays, or costs associated with incorrect or incomplete addresses.

Customer Service

If you have any questions regarding your order or our shipping process, please don’t hesitate to reach out to us:

  • Email: [ centuryofgoods@gmail.com]
  • Phone: [+971 56 923 5707]
  • Business Hours: Monday - Friday, [10:00am-10:00pm]

Thank you for choosing [Century Of Goods]!

We are committed to delivering your orders with care and speed. Your satisfaction is our priority, and we will always do our best to ensure that your shopping experience is seamless from start to finish.